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Privacy policy
Last updated: 12 June 2026
HolyFrames (a brand owned and operated by Emmanuel Innovations) operates the website https://holyframes.in and related online store services (the "Services"). Our store is hosted on Shopify, which helps us process orders, payments, and customer accounts. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, or contact us.
By using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our website.
Information We Collect
- Contact and order details: name, email address, phone number, billing address, shipping address, and order history.
- Payment information: payment method and transaction details processed securely by our payment partners.
- Account information: login credentials and preferences if you create a customer account.
- Communications: messages you send us regarding orders, returns, or support requests.
- Technical and usage data: IP address, browser type, device information, pages viewed, and cookies.
How We Use Your Information
- process and fulfil orders, including shipping and delivery;
- provide customer support and respond to enquiries;
- send order confirmations, shipping updates, and service-related messages;
- send marketing communications about HolyFrames products (you may opt out at any time);
- improve our website, products, and customer experience;
- detect and prevent fraud or security issues; and
- comply with applicable legal obligations.
How We Share Information
We may share personal information with trusted third parties including Shopify (our e-commerce platform), payment processors, shipping partners, and analytics providers. These parties may only use your information to perform services on our behalf. We do not sell your personal information.
Cookies
Our website uses cookies to remember preferences, keep items in your cart, and understand how visitors use our site. You can control cookies through your browser settings.
Data Retention
We retain personal information only as long as needed to fulfil orders, provide support, meet legal requirements, and resolve disputes.
Your Rights
You may request access to, correction of, or deletion of your personal information, and opt out of marketing communications by contacting us.
Children's Privacy
Our Services are not directed to children under 18. We do not knowingly collect personal information from children.
Security
We use reasonable measures to protect your information. However, no online transmission is completely secure.
Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of our website after changes means you accept the updated policy.
Related Policies
Contact Us
Email: holyframes.contact@gmail.com
Phone: +91 91870 95124
Address: Balaji Arcade, 20th L Cross Rd, 4th Block, Koramangala, Bengaluru, Aspire co-working space, Bengaluru, Karnataka 560095, India